Get Support

Welcome to the TimeBlox AI support page. Whether you need help managing your subscription, troubleshooting an issue, or just have a question, you’re in the right place. Browse our FAQs or reach out to our support team - we’re here to help!

Frequently Asked Questions (FAQs)

General QuestionsHow do I create an account?
To create an account, download the app, open it, and follow the on-screen instructions. If you signed up via Apple or Google, your account is automatically created.How do I reset my password?
Go to the login screen and tap “Forgot Password.” Follow the instructions to receive a reset link via email.

Subscription & Billing

How do I manage my subscription?
You can manage or cancel your subscription via:
• iOS: Go to Settings > Your Name > Subscriptions and select our app.
• Web: Log in to your account and visit the Subscription section.Do you offer refunds?
Refunds for in-app purchases are handled by Apple. You can request a refund by going to Apple’s refund page.

Troubleshooting

The app isn’t working properly - what should I do?Try these steps:1. Restart the app.
2. Ensure you have the latest update.
3. Check your internet connection.
4. If the issue persists, contact support with details

Feature Requests & Feedback

Have a feature you’d love to see? Send us your feedback at [email protected]. We’re always looking to improve!

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